Today I'm going to talk about the new Sally Hansen Insta-Gel Strips starter kit. I was totally intrigued by this and I had to try it. It's funny considering how often I change my polish but I really like gel polish. Partly because I want to be able to use it on my sister. I really don't like that her nails are naked, yo.
Anyway, I want to also discuss something that occurred when I got my kit and how it was resolved.
Matt bought the starter kit in Red My Lips for me for Christmas and I was stoked. The kit is really cool. It comes with the color strips, top coat, wipes, cuticle stick/file and mini UV lamp. I tore into it right away because I wanted to examine everything. I noticed that the lamp required a power cord. But there was NO POWER CORD in my kit. Puzzled, I began googling to find out if the kit came with one or if it had to be purchased separately. Not a single review listed a power cord included in the kit and NONE mentioned that the lamp required a power cord. (I think that's kind of important guys.)
So I did the only thing I could, I sent a tweet to Sally Hansen. I didn't expect a quick reply since it was Christmas Day but I received one within twenty minutes. Not only did they confirm that the kit was supposed to have a cord, they sent me a link to request a replacement. Seriously, I was impressed with how quickly they responded and presented a solution. Especially on a major holiday.
I followed the link and filled out a web form asking for a cord. I received an email confirming my request was sent and within two days, I received another email letting me know a cord was on its way to me. It arrived within a week and I was good to go.
I had to wait to use it because I had a couple of other nail projects to complete. But I finally used it last week.
Before we get to the photos, let me discuss a few things. First, the strips are not as malleable as the regular nail polish strips. They're still flexible but it is a bit stiffer. I didn't anticipate that so I had some issues getting the strips totally smooth and wrinkle free. I was disappointed with the sizing of the strips. I had the worst time finding the right strip for my index fingers and ended up having to cut strips to size. I don't trust myself to do so accurately and that's why I was disappointed. I had issues wrapping my tips with the strip and the top coat. Namely, the strip did not want to adhere to my tip. The top coat sealed the tip but I couldn't manage to apply a thin enough coat to keep it from building up on my nail.
I did have an issue with a couple of nails and the top coat. I had a weird spot on my right middle finger that wasn't shiny and smooth. My left pinkie started out with a hazy spot near the side wall that eventually went away but couldn't be dispatched with using the enclosed wipes. I don't know why and I chalk up all my issues to operator error and a learning curve.